Privacy Policy

Last updated: June 17, 2025

1. Introduction

FusionGrid Golf Academy ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fusiongrid.vip, use our services, or interact with us in any way.

We understand that privacy is a fundamental right, and we take our responsibilities seriously. This policy has been created to provide transparency about our data practices and to ensure compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

2. Information We Collect

We collect information from you in various ways when you interact with our website and services. The types of information we may collect include:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect the following personal information:

• Full name and title
• Email address
• Phone number
• Postal address
• Date of birth (for age-appropriate programs)
• Golf handicap and playing history
• Payment information (processed securely through our payment processors)
• Emergency contact information (for safety purposes during lessons)
• Health information relevant to golf instruction (with your explicit consent)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address and geolocation data
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on each page
• Links clicked
• Cookie data and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms (if you choose to connect your accounts)
• Business partners and affiliates
• Public databases
• Marketing partners

3. How We Use Your Information

We use the information we collect for various purposes, all aimed at providing you with the best possible service and improving our operations:

3.1 Service Delivery

• Processing your bookings and registrations
• Providing golf instruction and related services
• Communicating about your lessons, schedules, and progress
• Managing your account and preferences
• Processing payments and maintaining financial records

3.2 Communication

• Sending service-related notifications and updates
• Responding to your inquiries and support requests
• Sending marketing communications (with your consent)
• Conducting surveys and requesting feedback

3.3 Improvement and Analytics

• Analyzing usage patterns to improve our website and services
• Personalizing your experience based on your preferences
• Developing new services and features
• Conducting research and analysis

3.4 Legal and Security

• Complying with legal obligations
• Preventing fraud and unauthorized access
• Protecting our rights and property
• Ensuring the safety of our students and staff

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract: Processing necessary for the performance of a contract with you (e.g., providing golf lessons)
• Consent: Where you have given us explicit consent to process your information for specific purposes
• Legitimate Interests: Processing necessary for our legitimate business interests, balanced against your rights and freedoms
• Legal Obligation: Processing necessary to comply with legal requirements
• Vital Interests: Processing necessary to protect someone's life or physical safety

5. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

5.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business:

• Payment processors for secure transaction handling
• Email service providers for communication
• Cloud storage providers for data backup
• Analytics providers for website improvement
• Marketing platforms for advertising (with your consent)

5.2 Legal Requirements

We may disclose your information when required by law or in response to valid legal processes, including:

• Court orders or subpoenas
• Government investigations
• To protect our legal rights or defend against legal claims
• To prevent harm or illegal activities

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and how it affects your privacy rights.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Secure data centers with physical security measures
• Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to promptly notifying you of any data breaches that may affect your rights and freedoms.

7. Your Rights and Choices

Under applicable privacy laws, you have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy in a structured, commonly used format.

7.2 Correction and Update

You can request that we correct or update any inaccurate or incomplete personal information we hold about you.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions such as legal obligations or legitimate business needs.

7.4 Restriction and Objection

You can request that we restrict the processing of your personal information or object to certain types of processing.

7.5 Consent Withdrawal

Where we rely on consent for processing, you have the right to withdraw your consent at any time.

7.6 Marketing Communications

You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided in Section 11 of this policy.

8. Children's Privacy

We offer programs for children and take special care to protect their privacy. For children under 16 years of age:

• We require parental consent before collecting personal information
• Parents have the right to review, correct, or delete their child's information
• We collect only the minimum information necessary for program participation
• We do not use children's information for marketing purposes
• We implement additional security measures for children's data

9. International Data Transfers

As we operate in the Czech Republic, your information is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by relevant authorities
• Your explicit consent for specific transfers

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Our retention periods are based on:

• The duration of our relationship with you
• Legal requirements (e.g., financial records retention)
• Statute of limitations for legal claims
• Legitimate business needs for historical data

When your information is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all privacy-related inquiries within 30 days. For complex requests, we may need additional time and will keep you informed of our progress.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes:

• We will update the "Last updated" date at the top of this policy
• For significant changes, we will notify you via email or prominent notice on our website
• We will obtain your consent for material changes that affect how we use your information

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Additional Information for Specific Jurisdictions

13.1 European Union Residents

If you are a resident of the European Union, you have additional rights under the GDPR, including the right to lodge a complaint with your local supervisory authority if you believe we have violated your privacy rights.

13.2 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.

14. Cookie Policy Reference

This Privacy Policy should be read in conjunction with our Cookie Policy, which provides detailed information about our use of cookies and similar tracking technologies.

15. Acknowledgment

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.